PRIVACY POLICY

Privacy Policy

This website (the “Site”) is owned and operated by The Label Shoppe (“us” or “we”). Your privacy is of great importance to us. As a user of this Site, you are valued by us, and we will take appropriate measures to protect the information provided by and collected from you in the Site in connection with the functions, facilities, products and services offered on our Site.

Because your privacy is important to us, we encourage you to read this Privacy Policy carefully and to contact us with any questions or concerns about your privacy on the Site.

Introduction and Definitions

This Privacy Policy governs all websites, webpages, and other services that are published or made available by us. The Privacy Policy summarizes the ways we collect and use your Personal Information when you visit, access, or otherwise use the Site. “Personal Information” is data that, alone or in combination with other information, can be used to identify, distinguish, or contact a single person.

This Privacy Policy is subject to change from time to time. We have included the date of the most recent revision at the bottom of this page so that you are aware when changes have been made. If you do not agree with the terms and conditions set forth in this Privacy Policy, you should not access, visit, or use the Site. We recommend that you print or retain a digital copy of this Privacy Policy for future reference.

Types of Data We Collect

We acquire Personal Information that may include, in certain contexts, your name, postal address, zip code, email address, and telephone number.

We also acquire your pages viewed, links clicked, and general statistical information about website traffic patterns, which some jurisdictions consider to be personally identifiable information.

How Personal Information is Collected

When you visit the Site, we assume that you consent to the collection and use of your Personal Information as described herein. If required by applicable law, we will also seek your explicit consent to process Personal Information collected on the Site or voluntarily provided by you. Please note that any consent will be entirely voluntary.

The most common way we receive Personal Information is when you provide it to us, often through our Contact Us form or if you e-mail us directly. When using this form, you will be prompted to enter your name, company name, email address, phone number, and a message you’d like us to receive.

In addition, we use third-party services (the “Third-Party Services”) to collect and store information about how and which visitors use the Site.

How Personal Information is Used

We request and use Personal Information essential to process and respond to your requests for information regarding the Site or our products or services, to inform you of services we think may be of interest to you, and to make improvements and give visitors a better user experience.

We also use your Personal Information for any lawful business purpose in connection with administering the Site, including for customer service. We may disclose your information to the Third-Party Services. Please see our Data Regulation page for more information.

Disclosure of Personal Information

We will not disclose, sell, trade, or rent Personal Information without your prior consent, except to the extent necessary to provide you with our goods and services. We do disclose, sell, trade and/or rent Personal Information with the Third-Party Services, but we provide you with advance notice when you first open our Site and give you the option to opt-out of the use of the Third-Party Services while you are using the Site. In certain rare circumstances, we may be compelled by law to disclose your Personal Information, such as in connection with a lawsuit or other legal proceeding. In the event disclosure is required, we will use reasonable efforts to secure Personal Information, including prohibiting the use of the Personal Information for any commercial purpose. In addition, we reserve the right to disclose your Personal Information when, in our sole discretion, we determine that such disclosure is necessary to protect us or our employees, their right or property, or the physical safety or health of our employees or a member of the general public.

Protection of Information

Except as otherwise provided herein, we will maintain the confidentiality of the information we collect. While we use all reasonable efforts to safeguard the confidentiality of your personal information, we cannot guarantee privacy and, unless otherwise provided by law, accept no liability for disclosure of any information obtained due to transmission errors or the unauthorized acts of third parties.

Non-Confidential Information

If you send us ideas, comments, suggestions, or questions regarding our products or services or the content of this Site, we may use, disclose, or distribute that non-personal information to others without your permission or knowledge. We may use ideas, concepts, or techniques you send us for any purpose, including to develop or market our products. If you want confidential treatment of any ideas, concepts, or techniques, please write to through our Contact Us form.

Links to Third Party Sites

You may be able to access third party websites through links available on this Site. You understand and agree that your use of such third-party sites, including affiliates’ sites, will be governed by the privacy statements of those sites and not by this Privacy Policy.

Access to Personal Information

If you desire access to your Personal Information, to correct existing Personal Information, or to remove your Personal Information, please contact us by visiting the Contact Us page of this Site. Upon receiving your request, we will delete your Personal Information from our records. Please note, however, that deleting Personal Information may prevent us from being able to provide you with our goods and services and may render part or all of this Site inoperable.

GDPR Privacy Policy – Notice to Residents of the European Economic Area Only

Purpose

This Data Protection Policy (“Policy”) and any other documents referred to in it set forth the basis on which The Label Shoppe (“we,” “us” or “our”) will process any User Data in the course of providing our products and/or services.

Data We Collect

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message

  boards or via email.

• Use or view our website via your browser’s cookies.

  Purposes of Processing

  As explained above, we process your Personal Information to process and respond to your requests for information regarding the Site or our products or services, to inform you of products and services we think may be of interest to you, to make improvements and give visitors a better user experience, and to share it with the Third-Party Services.

  We may share your Personal Information with the following Third Party Services, many of which are essential for the proper functioning of the Site:

• Wistia

• CloudFlare

• Google Fonts

• Google reCAPTCHA

• Google Maps

• YouTube

• WP Engine

• Google Analytics

• Complianz

• HubSpot

  When you first access our Site, you are given the option to opt-out of sharing your information with, or receiving “cookies” from, the non-essential Third-Party Services. When we process orders that you make through our Site, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

  Legal Basis for Processing

  We process your Personal Information with your consent. You have the right to withdraw consent at any time by contacting us using the Contact Us form found on the Site, in addition to the opt-out option that shows when you first access the Site.

  Transfers

  Your Personal Information may be processed in or transferred to the U.S. or elsewhere in the world. Where this occurs, we will ensure that transfers of your Personal Information to a third county or an international organization are subject to appropriate safeguards.

  We will keep your for 90 days. Once this time period has expired, we will delete your data by 30 days.

  Marketing

  Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

  You have the right at any time to stop us from contacting you for marketing purposes or giving your data to third parties.

Business Marketing Data

User data is deleted from CRM

If you no longer wish to be contacted for marketing purposes, please contact our Data Protection Officer, below, or click on the Unsubscribe link in any marketing email you receive from us or our partner businesses.

Individual Rights

If you are a resident of the European Economic Area or Switzerland, you are entitled to the following rights. To exercise these rights, please contact us using the Contact Us form found on our Site. Please note that to verify your identity and properly process your request, you may be required to provide certain Personal Information to us prior to accessing any records containing such information.

1. Right to Access and Rectify: You have the right to obtain information about our processing of your Personal Information and to obtain a copy of your Personal Information that we store. You also have the right to request that we correct or amend your Personal Information if what is held is incorrect or incomplete in some way.

2. Right to Request Erasure – “Right to Be Forgotten”: You have the right to request that your Personal Information be erased from our systems if it is no longer necessary for the purpose(s) for which it was collected or if you withdraw consent and no other legal basis for processing exists.

3. Right to Restrict Processing: You have the right to ask for a temporary halt to our processing of your own Personal Information if you contest its accuracy, our processing is deemed unlawful and you oppose erasure of your Personal Information, or we no longer need the Personal Information for the purpose(s) for which it was collected but we must store it to comply with our legal obligations.

4. Right to Portability: You have the right to obtain your Personal Information and to export it to another data controller where our processing is based on your consent and was carried out by automated means. Where such a request is made, your Personal Information will be supplied in a structured, commonly used, and machine-readable format.

5. Right to Object to Our Processing: You have the right to object to our processing of your Personal Information if we process Personal Information based on legitimate interest.

6. Right to Lodge a Complaint: You have the right to lodge a complaint about or objection to our collection and/or processing actions regarding your Personal Information to your data protection authority. Contact information for such agencies can be found at: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

7. If you make a request, we have one month to respond to you. If you would like toexercise any of these rights, please contact our Data Protection Officer directly (below) or complete the Contact Us form found on the Site.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org. How We Use Cookies

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

• To share with the Third Party Services for their use.

  Types of Cookies We Use

  There are a number of different types of cookies; however, our Site uses:

• Functionality – We use these cookies so that we recognize you on our wSite and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – We use these cookies to collect information about your visit to our Site, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

  How to Manage Cookies

  You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

  Privacy Policies of Other Websites

  The Site contains links to other websites. Our privacy policy applies only to our Site, so if you click on a link to another website, you should read their privacy policy.

Data Protection Officer

The Data Protection Officer is responsible for ensuring compliance with the GDPR and this Policy and dealing with complaints or suggestions from the User. Any questions about the operation of this Policy or any concerns that this Policy has not been followed should be referred in the first instance to the Data Protection Officer. The post is held by:

Ignacio Huerta

(626) 333 – 4001

[email protected]

How to Contact Us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us by either contacting the Data Protection Officer (above) or by completing the Contact Us form on the Site.

How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office by clicking on this link: https://ico.org.uk/make-a-complaint/

Changes to This Privacy Policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the date posted at the end of this Policy.

Updated 4/10/2023